Privacy Policy

The BELFANSTORE.COM portal (hereinafter, "THE WEBSITE MANAGER"), as the owner and manager of the website that you visit, sets forth in this section the Privacy Policy in the use , and on the personal information that the user can provide when you visit or browse the Portal.

Data requested on the website and purpose of the treatment

  • Name, surname and email in the contact forms: to make any direct contact with THE WEBSITE MANAGER, either to ask questions, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum personal data necessary will make it impossible for THE WEBSITE MANAGER to respond to the request.
  • Name and email: to be able to make comments on the blog of the website.
  • Name, surname, address, telephone, email, tax identification number: this information will be requested at the time of payment for the service, for the purpose of processing everything related to the client.
  • Name, telephone number and email for the newsletter: with the express and voluntary consent of the data owner, the minimum information necessary to send an automated commercial newsletter will be requested on the website, where information on advertising, promotions and other information from the services and/or products offered by THE WEBSITE MANAGER
  • Email: the email will be requested to access the client area, according to the data provided when creating the account.

If the user is under 16 years of age, they must have the authorization of their parents or legal guardians to provide their personal data. THE WEBSITE MANAGER has no way of effectively verifying the age of the users, so it is exempt from any responsibility if the user does not comply with what is indicated here.

THE WEBSITE MANAGER will at all times ensure that the use given to the website, the contents, and the processing of the user's personal data, are carried out in the most correct way. For this, the user can always exercise their rights of access, rectification, cancellation, portability, oblivion or opposition, all in faithful compliance with the guidelines of the laws that govern the matter, by writing to the email belfanventas@gmail.com.

At no time will THE WEBSITE MANAGER share the data it possesses with third parties. In case of doing so to comply with the services contracted by any participant, send the newsletter, comply with legal requirements or for the administration of the website, the appropriate confidentiality agreements between the parties will be provided.

The links to third parties that can be found on the website have privacy policies unrelated to THE WEBSITE MANAGER. Access to these sites must be the responsibility of the user, being their responsibility to know them and their decision to accept them or not.

forms

The website has 4 types of forms:

Contact: the user, client or participant will be able to find forms that will facilitate communication with THE WEBSITE MANAGER, to ask questions, comments, request a quote, reserve any of the services offered on the website or demand any right that they may have. Failure to provide the minimum personal data necessary will make it impossible for THE WEBSITE MANAGER to respond to the request. This treatment will be considered legitimate as it is part of a pre-contractual procedure. The website and email server of THE WEBSITE MANAGER will be in charge of the treatment.

Advertising: users, buyers or participants will be asked for their express and voluntary consent to deliver to THE WEBSITE MANAGER the minimum data necessary to send advertising and commercial information related to the services and/or products offered by THE SITE MANAGER WEB, so that it is added to an automated email marketing file managed by the person in charge of the treatment indicated below. The processing of personal data found in this section has been done with the consent of the data owner.

For comments on the blog: in order to avoid spam , inappropriate messages, and to do a correct follow-up, the user will be asked for his name, email and website to identify him in the comments he wishes to make on the blog entries. These data will be visible to other users of the website. If you do not want the data to be visible to other people, you should contact THE WEBSITE MANAGER at belfanventas@gmail.com.

The website server will be in charge of the treatment and that will be carried out with the consent of the data owner.

To process the service request: users, clients or participants will be asked for their data so that THE WEBSITE MANAGER can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be stored on the website's server.

Processors

THE WEBSITE MANAGER needs the support of third parties to adequately offer its services and products, with which it enters into the appropriate confidentiality agreements and verifies compliance with the regulations on the protection of personal data.

The data provided to these third parties may not be used for other purposes not authorized by the owner of the data.

In compliance with the principles of information and transparency, it is made known that these third parties are:

  • Mailchimp: used to automate commercial information bulletins and send advertising of the products and/or services offered on the website to the email address of the data subject. Service provided by The Rocket Science Group LLC, located in the United States of America. It has a security agreement called the Privacy Shield, in accordance with the requirements of the European Committee for Data Protection, which can be found here https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active. For more information about its privacy policy, you can visit https://mailchimp.com/legal/privacy/
  • Active campaign: Used for email marketing and customer management. This service will be provided by the company ActiveCampaign, LLC, whose office is located in the city of Chicago, USA. They have subscribed to the Privacy Shield, which can be verified at this link https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&status=Active. You can see more information about privacy policy here at https://www.activecampaign.com/privacy-policy/
  • Google: Tool used as a data manager for visitors. This service is run by the company Google LLC, located in Mountain View, California, United States of America, has subscribed to the Privacy Shield between the EU-USA. which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. If you wish to obtain more information about its privacy policy, you can consult: https://policies.google.com/privacy
  • Facebook pixel: analysis tool for advertising, used to know the actions of data subjects on this website. This service is provided by Facebook, Inc., which is located at 1601 Willow Road Menlo Park, CA 94025, United States of America. If you are located outside of the United States of America or Canada, the data controller responsible for the information is Facebook Ireland Ltd., located at 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. It is certified under the EU-US Privacy Shield Framework and the US-Swiss Privacy Shield Framework, as evidenced at https://www.privacyshield. gov/participant?id=a2zt0000000GnywAAC&status=Active. For more information about the privacy policy, go to https://www.facebook.com/privacy/explanation
  • Google Analytics: Web analysis service, to see the statistics of the use of the website, This service is run by the company Google LLC, located in Mountain View, California, United States of America, has a subscription to the Privacy Shield between the EU-US, which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. If you wish to obtain more information about its privacy policy, you can consult: https://policies.google.com/privacy
  • Pay U Latin America: Company used to manage payments on the website. She can be contacted via email protecciondedatos@payulatam.com and her privacy policy can be seen at https://legal.payulatam.com/ES/politica_de_privacidad.HTML
  • PayPal (Europe) S.à rl et Cie, SCA: company used to manage payments by debit and credit card on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information you can visit https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES
  • Stripe Inc: used to manage debit and credit card payments on the website. This company is located in the United States, has a security agreement called Privacy Shield, in accordance with the requirements of the European Committee for Data Protection that can be found here https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&status= Activate. For more information at https://stripe.com/us/privacy
  • WhatsApp: Tool used for communication with users, buyers, customers and participants through the company WhatsApp Ireland Limited (for those located in Europe), can be contacted through the link https://www.whatsapp.com /contact/?subject=messenger and its privacy policy can be viewed at https://www.whatsapp.com/legal?eea=1#privacy-policy

In specific cases, THE WEBSITE MANAGER may use applications or tools that have not been included or named in this list, the foregoing because it is a better option that helps to carry out a certain task; If this happens, THE WEB SITE MANAGER will notify its users, clients or participants of this situation, as the case may be.

Policies related to the newsletter

These policies will be understood at all times as a complementary part of the terms and conditions displayed on the website, both being equally applicable at the time of a dispute. The privacy and intellectual property policy applied will be the same as that set forth in the terms and conditions of the website.

A "newsletter" shall be understood as the digital bulletin that THE WEBSITE MANAGER carries out periodically and that it sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.

THE WEBSITE MANAGER is not obliged to send the newsletter in defined periods of time, so he is completely free to do so when he deems appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions that you will find in the footer of the newsletter.

The user should not share their content with third parties, as this would violate the copyright of THE WEBSITE MANAGER. The only possible distribution channel is the one managed and/or authorized by THE WEBSITE MANAGER.

THE WEBSITE MANAGER will not be responsible for the content of third parties exposed in the newsletter, any dispute that may arise must be dealt with directly with the person or company mentioned.

Treatment duration

In the case of personal data provided for billing and purchase of products or services, they will be kept for the legally applicable time by the platform that performs the billing.

In the case of the personal data provided for electronic commercial newsletters and comments on the blog, it will be for the time that the owner of the data wishes to remain on the subscription list, so they can unsubscribe at any time. , automatically as indicated in each newsletter, or by writing to the email belfanventas@gmail.com.

It is issued on the 30th day of August 2023.